To give you peace of mind, your new garage door is covered by our comprehensive guarantee.
1. What’s Included
Our comprehensive guarantee covers all our roller garage doors, which are covered for two years on parts and labour from the date of your installation. This includes both our 55mm systems and our 77mm systems.
2. Registering Your Guarantee
To register your guarantee simply visit our ‘Register Installation’ page and fill out your details. You can find this page on the navigation bar at the top of our website. Please ensure that you do this no later than 21 days from the point of fitting.
3. Using Your Guarantee
In the unlikely event of any issues arising from your door installation, please contact head office who will send you a service / remedial claim form. Simply fill it out and return to us and we will do the rest.
Your guarantee does not include the following items: batteries, bulbs, fuses, sensitivity adjustments and any other consumables; or: weathering, wear and tear, scratches (howsoever caused), damage from incorrect use, negligence or accidental / malicious damage.
Garolla is not liable for any fault resulting from wear and tear, wilful or accidental damage, negligence or failure to follow the verbal or written instructions. This includes any electrical external work to the product; the relocation or transportation of the product which is not conducted by the supplier; any repairs, modifications or adjustments made to the product by a third party, without the written consent of the supplier; any unusual electrical or physical stress; failure of electrical power, or any other cause which is not due to the neglect or the default of the supplier, its employees, agents or subcontractors.
Terms and conditions apply. Full written details are available upon request. If you have any questions, please call our team on 0800 468 1982.